为什么我们是公认的抗投诉服务器专家
您是否经常担忧网站面临投诉后被关闭的问题呢?如果网站因为遭到投诉而被关闭,并导致您的客户无法向您订购产品,岂不是损失惨重?我们提供抗投诉服务器,并以高科技抗投诉技术,确保有效达到99.99%外来投诉抵抗。诚挚
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您知道您的网站是如何遭到投诉的吗?
通过路由追踪,就能知道网站是属于那个数据中心。请参阅以下截图:
traceroute to replicawatches1688.com (146.0.73.201), 64 hops max, 52 byte packets
1. 169.254.111.178 (169.254.111.178) 27.018 ms 12.305 ms 25.920 ms
2. 111.90.128.2 (111.90.128.2) 14.473 ms 13.700 ms 14.519 ms
3. if-2-1.bb1.kt1-kualalumpur.as6453.net (216.6.121.61) 13.277 ms 12.881 ms 14.441 ms
4. if-2-3-0.core1.s9r-singapore.as6453.net (216.6.121.110) 21.105 ms 20.639 ms 21.286 ms
5. if-11-2-2-0.tcore1.svw-singapore.as6453.net (209.58.82.174) 215.940 ms 215.196 ms 215.047 ms
6. if-2-2.tcore2.svw-singapore.as6453.net (180.87.12.2) 210.538 ms 210.601 ms 210.922 ms
7. if-7-2.tcore2.lvw-losangeles.as6453.net (180.87.15.26) 212.995 ms 220.093 ms 217.457 ms
8. if-2-2.tcore1.lvw-losangeles.as6453.net (66.110.59.1) 202.499 ms 221.318 ms 209.913 ms
9. xe-0-1-0.lax20.ip4.tinet.net (77.67.68.133) 199.421 ms 215.103 ms 205.816 ms
10.xe-10-2-0.ams12.ip4.tinet.net (89.149.180.114) 293.072 ms
xe-1-0-0.ams12.ip4.tinet.net (89.149.186.242) 283.628 ms
xe-2-0-0.ams12.ip4.tinet.net (89.149.186.246) 322.848 ms
11.serverius-gw.ip4.tinet.net (141.136.99.30) 290.802 ms 331.422 ms 307.734 ms
12.static.horraliary.net (46.249.43.246) 293.718 ms 283.326 ms 282.862 ms
13.5.39.218.97 (5.39.218.97) 363.203 ms 470.868 ms 378.667 ms
14.146.0.73.201 (146.0.73.201) 298.389 ms 331.083 ms 410.858 ms
通常正牌律师都会往上层搜查进行投诉(如:46.249.43.246,5.39.218.97和146.0.73.201)。现在就让我们通过Whois 跟踪IP 146.0.73.201路由,请参阅以下截图:
Querying whois.arin.net]
[Redirected to whois.ripe.net:43]
[Querying whois.ripe.net]
[whois.ripe.net]
% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See https://www.ripe.net/db/support/db-terms-conditions.pdf
% Note: this output has been filtered.
% To receive output for a database update, use the "-B" flag.
% Information related to '146.0.73.153 - 146.0.74.255'
inetnum: 146.0.73.153 - 146.0.74.255
netname: HOSTKEY-NET
descr: HOSTKEY B.V.
country: NL
admin-c: ANSH13-RIPE
tech-c: ANSH13-RIPE
status: ASSIGNED PA
mnt-by: HOSTKEY-MNT
source: RIPE # Filtered
person: Andrey Shevchenko
address: Navitel Rusconnect
address: 19/2 Lva Tolstogo st.
address: Moscow 119034
address: Russia
phone: +7(926)3232878
nic-hdl: ANSH13-RIPE
mnt-by: NCONNECT-MNT
source: RIPE # Filtered
% Information related to '146.0.72.0/21AS57043'
route: 146.0.72.0/21
descr: HOSTKEY-NET
origin: AS57043
mnt-by: HOSTKEY-MNT
source: RIPE # Filtered
% This query was served by the RIPE Database Query Service version 1.19 (WHOIS3)
根据以上截图,就能发现IP属于俄罗斯地区以及服务器的公司资料等等。这意味着,律师能够直接发出邮件进行投诉,同时现有的网站就必须迁移。若您不愿迁移,正牌商家将聘请律师到俄罗斯提告网上销售仿冒产品的您。为了避免不必要的麻烦,提供商通常都会建议客户删除这个站点。请让我们再次通过whois跟踪此IP 46.249.43.246路由。请参阅以下截图:
Querying whois.arin.net]
[Redirected to whois.ripe.net:43]
[Querying whois.ripe.net]
[whois.ripe.net]
% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See https://www.ripe.net/db/support/db-terms-conditions.pdf
% Note: this output has been filtered.
% To receive output for a database update, use the "-B" flag.
% Information related to '46.249.43.240 - 46.249.43.247'
inetnum: 46.249.43.240 - 46.249.43.247
netname: CUST554
descr: Customer IP range
remarks: Please send email to "CUS554@serverius.com" for complaints
remarks: regarding portscans, DoS attacks and spam.
country: NL
admin-c: GVG18-RIPE
tech-c: GVG18-RIPE
status: ASSIGNED PA
mnt-by: serverius-mnt
source: RIPE # Filtered
person: Gijs van Gemert
address: www.serverius.com
address: De Linge 26
address: 8253 PJ Dronten
address: The Netherlands
phone: +31 (0)88 73 78 374
nic-hdl: GVG18-RIPE
abuse-mailbox: abuse@serverius.com
remarks: Contact for customer IP space ranges
remarks: Please send email to "abuse@serverius.com" for complaints
remarks: regarding portscans, DoS attacks and spam.
mnt-by: SERVERIUS-MNT
source: RIPE # Filtered
% Information related to '46.249.32.0/19AS50673'
route: 46.249.32.0/19
descr: Serverius Route Object
origin: AS50673
mnt-by: SERVERIUS-MNT
source: RIPE # Filtered'
% This query was served by the RIPE Database Query Service version 1.19 (WHOIS2)
若遇到以上问题,我们如何抵抗投诉呢?
我们使用隐藏技术好让有关当局无法通过路由追踪和搜查,请参阅以下截图:
traceroute to handbagme.com (111.90.150.249), 64 hops max, 52 byte packets
1 169.254.111.178 (169.254.111.178) 59.516 ms 351.749 ms 11.958 ms
2 111.90.128.2 (111.90.128.2) 400.090 ms 303.933 ms 14.491 ms
3 111.90.128.20 (111.90.128.20) 13.489 ms 13.020 ms 13.166 ms
=> 这表示只能搜查到此IP 111.90.128.20和出现超时的状态,所以无法搜查到数据中心的所在位置。由于数据中心已被隐藏,如此一来律师就无法发出邮件进行投诉。
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测试1:让我们尝试通过路由追踪handbagme.com和IP 111.90.150.249。请参阅以下截图:
[Querying whois.arin.net]
[Redirected to whois.apnic.net]
[Querying whois.apnic.net]
[whois.apnic.net]
% [whois.apnic.net node-2]
style="padding-bottom:10px;">% Whois data copyright terms https://www.apnic.net/db/dbcopyright.php
inetnum: 111.90.128.0 - 111.90.159.255
netname: PIRADIUS-NET
descr: PIRADIUS NET
country: MY
admin-c: PA124-AP
tech-c: PA124-AP
status: ALLOCATED PORTABLE
remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
remarks: This object can only be updated by APNIC hostmasters.
remarks: To update this object, please contact APNIC
remarks: hostmasters and include your organisation's account
remarks: name in the subject line.
remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
changed: hm-changed@apnic.net 20090617
mnt-by: APNIC-HM
mnt-lower: MAINT-MY-PIRADIUS
source: APNIC
person: PIRADIUS NET Administrator
nic-hdl: PA124-AP
e-mail: admin@piradius.net
address: PIRADIUS NET
测试2:让我们尝试通过路由追踪IP 111.90.128.20。请参阅以下截图:
Querying whois.arin.net]
[Redirected to whois.apnic.net]
[Querying whois.apnic.net]
[whois.apnic.net]
% [whois.apnic.net node-5]
% Whois data copyright terms https://www.apnic.net/db/dbcopyright.php
inetnum: 111.90.128.0 - 111.90.159.255
netname: PIRADIUS-NET
descr: PIRADIUS NET
country: MY
admin-c: PA124-AP
tech-c: PA124-AP
status: ALLOCATED PORTABLE
remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
remarks: This object can only be updated by APNIC hostmasters.
remarks: To update this object, please contact APNIC
remarks: hostmasters and include your organisation's account
remarks: name in the subject line.
remarks: -+-+-+-+-+-+-+-+-+-+-+-++-+-+-+-+-+-+-+-+-+-+-+-+-+-+
changed: hm-changed@apnic.net 20090617
mnt-by: APNIC-HM
mnt-lower: MAINT-MY-PIRADIUS
source: APNIC
person: PIRADIUS NET Administrator
nic-hdl: PA124-AP
e-mail: admin@piradius.net
address: PIRADIUS NET
address: Unit 8.2, 8 Floor, Menara Aik Hua
address: Changkat Raja Chulan
address: 50200
address: Kuala Lumpur
address: Malaysia
phone: +603-20318850
fax-no: +603-20318851
country: MY
changed: admin@piradius.net 20071003
mnt-by: MAINT-MY-PIRADIUS
abuse-mailbox: abuse@piradius.net
source: APNIC
以上截图已经明确显示投诉邮箱是abuse@piradius.net ,而且IP 111.90.128.20是属于piradius.net。Piradius是我们的网络供应商,他们不理会投诉问题,因为他们只提供网络连接。此外,只要查证一下就能够知道此IP 111.90.128.20只是一个国际节点,一个宽带接口。由于服务器不存在于国际节点或宽带接口,所以投诉是没有用的。这就是我们能够成功抗投诉的方案。